Complete Call Handling
What does an interruption-free day look like? When was the last time you actually had this as a property manager? Can’t remember?
We’re here to bring order to the chaos and give you back your time – time that you need to focus on the other critical areas of your business.
Quite literally, we’re just one call away.
Peace of Mind: What MDU1 Can and Will Offer You
Control Your Schedule and Focus
Need someone to field resident and leasing calls 24/7? Our Call Center Team would be happy to do that! We can even handle service concerns and service resolution.
Ensuring the right message is communicated to your residents is key. Day and night, we’re here to deliver the information or resolution to your residents in the best and simplest way possible.
Hire the experts at property support services over every communications channel. Our global support team is fluent in phone, text, email, and web – with mobile coming soon!
Reduce Your Distractions – Capture Every Interaction
Our team handles every conceivable reason for a call for all your prospective and current residents.
We are available all day, everyday, 24/7 to assist with every request. 95% of the time, someone can be available on the other line within 30 seconds to provide support to your residents!
Want faster response times? White-Glove level service is also available – calls will be answered in 3 rings or less!
Track every interaction between Call Center support professionals and residents
Enjoy complete service control with a simple on/off switch at the resident level
Schedule and provide information for sales, services, and emergencies
Our calendars are in sync with yours – no more double-booked or off-hours appointments
Our Call Center can deploy maintenance staff during normal hours and for after-hours emergencies
Focus Your Resources
You only need one app – one app where all communications are consolidated. Convenient, right? You can minimize downtime for Maintenance and Leasing staff as well as prevent scheduling miscommunications since you’re not looking at different platforms and tools.
We’re here to simplify your life as a property manager. Get more time to do what you want and need to do by relying on our Call Center team.
Got feedback or questions? We’re here to help!
Simply fill the form out and let us know how we can be of assistance. If you’d like to talk to someone, please feel free to contact us HERE!
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